Frosted Flour Co.

Frequently Asked Questions

“I was blown away by the cake you made for my birthday! It was the fat little unicorn that ate too much of her cake! It was a beautiful cake and tasty too. Thanks Frosted Flour Co.”

–  Karen B.

Do you accept custom orders?
While we previously created custom orders- this is a service we no longer offer. We encourage you to visit our weekly order form to see the beautiful selection of cakes, cookies, and other treats that are available for order for Saturdays!
Are you open for In Store Shopping?

Yes we are! We have a limit of one customer/family/ group at a time but we are open for shopping Wednesday through Friday 11:00-4:00 pm and Saturday 11:00-2:00pm. You do not need to order ahead to visit our store! 

What days can we buy donuts?

We offer donuts only on Saturdays at Frosted Flour Co. Each month we have a unique menu of 6 flavours, be sure to check our Facebook and Instagram to see our delicious monthly menu! 

How much do your designer cookies cost?

Our designer cookies cost, on average, between $5.00-$8.00 per cookie. Cost is determined based on size and complexity of design.

Can I order a wedding cake/cookies?

Our 2021 wedding season is now closed for bookings. We will not be accepting future bookings after this season. We do however have wedding cookies available on our weekly order form from Monday to Wednesday each week. 

Can I pick up a cake today?

Absolutely! Within our store hours, Wednesday to Saturday, we have a selection of beautiful cakes available for walk in purchase! They vary in flavour and design each week but are always delicious! 

Do you offer bulk order discounts?

Unfortunately we do not offer discounts for ordering large quantities.

Do you offer cookie decorating classes?

This is not a service we are currently offering. 

I’ve never ordered with Frosted Flour Co. before. Where do I begin?

While we do not accept custom orders, we do have a weekly order form that is open from Monday at 6:00 pm to Wednesday at 9:00 pm. All items on this order form are available for pickup on Saturdays from 11:00 am to 2:00 pm. We also offer seasonal order forms with a selection of designer cookies, cakes, cupcakes and more. Be sure to watch out social media for more information! 

How far in advance should I place my order?

Our weekly order form is open from Monday to Wednesday each week. All items ordered are for pickup on the Saturday of the respective week. 

Do you have anything gluten free/sugar free/dairy free/vegan?

Currently we offer a delicious gluten free brownie, our meringue kisses and the macarons are gluten free as well! Our cheddar and chive scones are extremely low in sugar. Unfortunately we don’t have anything vegan or dairy free, almost everything has butter in it! We are not currently accepting custom orders for special dietary needs.

What forms of payment do you accept?
We accept cash, debit, apple pay, google pay, all major credit cards with the exception of American Express.
Are you a nut free facility?

No we are not. Nuts are delicious and add a unique flavour profile to any baked goods! We love using them in our treats!

Are you hiring?

While we don’t have any active job postings- we would love for you to submit your resume so we are able to keep you in mind for future opportunities! 

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ADDRESS:

73 Mill St S Unit 103,
Port Hope, ON L1A 2S8

PHONE:

905-885-5848

EMAIL:

hello@frostedflourco.ca