Frosted Flour Co.

FAQ

“I was blown away by the cake you made for my birthday! It was the fat little unicorn that ate too much of her cake! It was a beautiful cake and tasty too. Thanks Frosted Flour Co.”

–  Karen B.

How much do your designer cookies cost?

Our designer cookies cost, on average, between $4.00-$8.00 per cookie. Cost is determined based on size and complexity of design.

Do I have to order a certain quantity?

For custom orders such as our designer cookies or cupcakes, we do require a minimum order of one dozen, after that minimum is met, you may order as many as you like! 

If you are needing less than one dozen, we always have a delicious selection of cupcakes readily available in our shop and a beautiful display of cookies ready to go!

Do you offer bulk order discounts?

Unfortunately we do not offer discounts for ordering a large number of cookies.

Can you copy these cookies?

While  I can not copy someone else’s work exactly, I can use my own skillset to  create something similar for you! I even have a hard time recreating one of my own sets exactly the same.  I like each set to be special in its own way!

Do you offer cookie decorating classes?

Yes we do, periodically as our schedule allows.  New classes are announced on my Facebook page and listed in the shop!

I’ve never ordered with Frosted Flour Co. before. Where do I begin?

The best thing for you to do is take some time and browse our website first. Once you have a general idea of the product that will fit your celebration the best, visit our online order form. This form asks all the necessary questions we need answered to complete your order request.  Feel free to simply fill out this form online (after submitted, it is emailed to us), email us or give us a call at 905-885-5848.

How far in advance should I place my order?

Our general rule of thumb is a minimum of two weeks prior to your celebration.  During the busy summer months and wedding season, our capacity is quickly filled each week, and you should think about placing your order 4-6 weeks prior to your celebration.  This is especially true around other busy events like Valentine’s day, Easter, Mother’s Day, Father’s Day, Halloween, Thanksgiving, and Christmas!  Please remember that Frosted Flour Co. works on a first come, first serve basis.  Occasionally we can fit in last minute orders; however this is dependent completely upon our weekly schedule.

Do you have anything gluten free/sugar free/dairy free/vegan?

Currently we offer a delicious gluten free brownie, our meringue kisses and the macarons are gluten free as well! Our cheddar and chive scones are extremely low in sugar. Unfortunately we don’t have anything vegan or dairy free, almost everything has butter in it! We are not currently accepting custom orders for special dietary needs.

Can I pick up a cake today?

While we do require a minimum of two weeks for all custom orders, we do have a selection of beautiful cakes available for purchase anytime within our store hours! They vary in flavour and design each week but are always delicious! 

What's your payment policy?

A 50% non-refundable deposit is required to reserve your custom order. All balances are to be paid upon pickup.

Are you a nut free facility?

No we are not. Nuts are delicious and add a unique flavour profile to any baked goods! We love using them in our treats!

What days can we buy donuts?

We offer donuts only on Saturdays at Frosted Flour Co. Each month we have a unique menu of 6 flavours and add one unique donut that changes each week! Our monthly menu can be found on our Facebook page and watch for our specialty flavour on Fridays!

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ADDRESS:

73 Mill St S Unit 103,
Port Hope, ON L1A 2S8

PHONE:

905-885-5848

EMAIL:

hello@frostedflourco.ca