Frosted Flour Co.
Frequently Asked Questions
“I was blown away by the cake you made for my birthday! It was the fat little unicorn that ate too much of her cake! It was a beautiful cake and tasty too. Thanks Frosted Flour Co.”
– Karen B.
Do you accept custom orders?
While we no longer offer custom orders, we do offer a collection of semi-customizable party cakes that can be ordered online on the Party Cakes tab above! All cakes require a 2 week turnaround and can be ordered up to 3 months in advance!
Are you open for In Store Shopping?
Yes we are! We have a limit of two customers/family/ group at a time for a maximum of four people, but we are open for shopping Wednesday through Friday 11:00-5:00 pm and Saturday 11:00-2:00pm. You do not need to order ahead to visit our store!
What days can we buy donuts?
We offer donuts only on Saturdays at Frosted Flour Co. Each month we have a unique menu of 6 flavours, be sure to check our Facebook and Instagram to see our delicious monthly menu!
How much do your designer cookies cost?
Our designer cookies cost, on average, between $5.00-$8.00 per cookie. Cost is determined based on size and complexity of design.
Can I order a wedding cake/cookies?
While we are no longer offering custom cookies and cakes, there are several cakes in our Party Cakes Collection that were designed with weddings in mind and can be ordered to match your colours and style!
Can I pick up a cake today?
Absolutely! Within our store hours, Wednesday to Saturday, we have a selection of beautiful cakes available for walk in purchase! They vary in flavour and design each week but are always delicious!
Do you offer bulk order discounts?
Unfortunately we do not offer discounts for ordering large quantities.
Do you offer cookie decorating classes?
This is not a service we are currently offering due to Covid-19. We hope to have you back in our shop to decorated with us in the future!
I’ve never ordered with Frosted Flour Co. before. Where do I begin?
While we do not accept custom orders, we do have a weekly order form that is open from Monday at 6:00 pm to Thursday at 9:00 pm. All items on this order form are available for pickup on Saturdays from 11:00 am to 2:00 pm. If you are looking to order a Party cake, please visit the page on our website to view and shop our designs! We also offer seasonal order forms with a selection of designer cookies, cakes, cupcakes and more. Be sure to watch out social media for more information!
How far in advance should I place my order?
Our Party Cake Collection requires a 2 week lead time and can be ordered up to 3 months in advance, we always recommend ordering as soon as your date becomes available to guarantee availability!
Our weekly order form is open from Monday to Wednesday each week. All items ordered are for pickup on the Saturday of the respective week.
Do you have anything gluten free/sugar free/dairy free/vegan?
Currently we offer a delicious gluten free brownie, our meringue kisses and the macarons are gluten free as well! Our cheddar and chive scones are extremely low in sugar. Unfortunately we don’t have anything vegan or dairy free, almost everything has butter in it! We are not currently accepting custom orders for special dietary needs.
What forms of payment do you accept?
Are you a nut free facility?
No we are not. Nuts are delicious and add a unique flavour profile to any baked goods! We love using them in our treats!
Are you hiring?
While we don’t have any active job postings- we would love for you to submit your resume so we are able to keep you in mind for future opportunities!